Privacy Policy
1- Entrance
Welcome to ORSA KURUMSAL HİZMETLER GAYRİMENKUL İNŞAAT TURİZM SANAYİ VE TİCARET LİMİTED ŞİRKETİ (hereinafter referred to as “OPPRO Homes”), a company that values your privacy and is committed to protecting the personal information you share with us. Before using any of our products, services, websites, computer apps, gadgets, or software, please take the time to thoroughly read, understand, and accept this privacy policy.
This privacy policy applies to all applications offered by OPPRO Homes that collect data, including all products, services, websites, computer apps, gadgets, and software that are connected to these terms. It does not apply to other OPPRO Homes websites, services, and products that do not reference or link to this policy or have their own privacy policy. Additionally, this policy does not apply to third-party websites that are linked to from the OPPRO Homes website.
The purpose of this privacy policy is to inform users about what personal data OPPRO Homes collects when you use our website, how we use and protect this data, and how you can access and request the deletion of your data. This policy should not be considered a comprehensive statement on data processing and does not supersede any additional information provided by OPPRO Homes about how we process data for specific purposes when you use our products or services.
We may need to update this privacy policy from time to time. When we do, we will post a notification on our website and you can find the latest version of the policy on our website at any time.
2- How do we collect your personal data?
Personal data is any information that relates to an identifiable individual. If we cannot directly connect the data to you personally (or if it would require excessive time and effort to do so), it is not considered personal data.
OPPRO Homes collects and processes your personal data for the following main purposes:
To keep you informed about updates, products, and services we offer
To maintain contact with you as a customer
To inform you about events, product offerings, and services
To manage the products and services we offer
To improve our websites and provide a personalized experience
To inform you about products and services we provide
We may collect your personal data in various ways, including through personal meetings with our staff, signing up for our newsletter, filling out a form, or contacting us through our website, email, or phone.
We will never sell, rent, or trade your personal data. However, we may share your personal data with companies affiliated with us or third parties that provide services on our behalf or in our name.
3. Collect personal data
The personal data that we collect typically includes your full name and contact information, such as your postal and email addresses, phone and cell phone numbers, and job-related contact information. In certain cases, we may request additional information from you as needed to provide more complex services. This could include information about your employment status, income, dependents, wealth, and debt.
If you contact us through the internet, we may also collect your personal data, such as your IP address and web activity, using third-party companies like Pardot and Google Analytics.
In general, we do not collect sensitive data such as professional memberships, race or ethnic background, religious and political views, criminal record, physical or mental health, or sexual orientation. However, there may be situations where the collection of this type of sensitive data is necessary for one or more of our functions and where you have provided explicit consent beforehand.
4. How do we use your personal data?
We use your personal data to serve you, fulfill your requests, and keep you informed about OPPRO Homes. In order to provide the services you request from us, we may need to share your personal data with third parties such as accountants or consultants. With your explicit written or verbal consent, we may also share your personal data with the following third parties:
Companies that provide products and services on our behalf or manage them for us
Companies that are involved in product development and improvement
Your representatives such as your agency, accountant, and legal advisers
Government or regulatory bodies as required or authorized by law, including for the purpose of protecting public health and safety, preventing illegal activity, or protecting public revenue
We take reasonable steps to protect your personal data in accordance with this policy and will never sell it.
Please note that OPPRO Homes operates in Turkey, so it is possible that your personal data may be transferred to and processed in other countries and governments. In such cases, we will ensure that appropriate measures are taken to protect your data and that it is used in accordance with this policy and applicable laws.
If we are unable to collect certain personal data from you, it may affect the quality of service we can provide.
We may use your personal information to market our services through various means such as phone, email, or SMS. If you no longer wish to receive marketing communications from us, please send an email to [email protected] with your full name, postal address, cell phone number, and the means of communication you wish to unsubscribe from. We will make an effort to process your request within 21 days. We will retain your personal data for as long as it is needed for the purposes for which it was collected and as required by law.
5. The safety of your personal data
We take the security of your personal data very seriously and have implemented a number of measures to protect it from abuse, loss, unauthorized access, modification, or disclosure. These measures include policies for secure information storage, security precautions for system access, and access controls for our Customer Relationship Management systems. We also use secure web forms for collecting sensitive data.
In order to protect the personal information you provide us through our website, we use security systems such as data encryption on certain pages where sensitive data is collected. Depending on your relationship with OPPRO Homes and the type of data being collected, you may be required to use user IDs, passwords, or other access codes to access your personal data.
6. Use of cookies
We use cookies on our websites. Cookies are small text files that are placed on your computer when you visit our website and provide us with information such as your internet provider, date and time, search terms, or referred websites. This information is not considered personal data initially, but it may be linked to your personal data if you have provided it to us in the past. Cookies help us track traffic on various pages of our website. Most browsers are set to accept cookies, but you can change your browser settings to delete or block them.
Please note that you do not need to provide any personal data as a visitor to our website. If you prefer to remain anonymous or use a pseudonym, you may do so. However, keep in mind that if you do not provide us with your actual data, we may not be able to provide you with the appropriate services.
7. Cookies Policy
Our cookies policy explains what cookies are, how cookies and similar technologies are used on OPPRO Homes and affiliated companies, and what you can do to manage how cookies are used. We take the protection of the data we have collected while you are using our websites and other services seriously, and have engaged a third party to fully review the cookies on our websites. After this review is complete, we will update this policy with more information about these cookies, including how to opt out of them.
A cookie is a small text file that is sent to your computer or mobile device (referred to in this policy as a “device”) by a web server and can record certain details about your website browsing. A cookie collects data about your device, such as your use of our websites, your device’s IP address, and the type of browser you are using, as well as demographic data and the URL of the referral link if you accessed our website through a link. If you are a registered user or subscriber, it may also collect your name and email address to confirm your registered username or subscription, which may be shared with data processors.
Cookies save information about your online preferences and help us tailor our websites to your interests. The information provided by cookies can help us analyze the usage of our websites and offer you a better user experience.
Cookies can be classified as “session” or “persistent” based on their duration.
Session cookies are stored only while you are visiting a website and are deleted from your device when you close your browser.
Persistent cookies are saved on your device for a fixed period of time after you close your browser and are activated every time you visit the website that created the cookie.
In addition to cookies, we also use web beacons on our websites. A web beacon is a line of code used by a third-party ad server to measure a user’s activity on a website, such as advertising a product or completing a purchase. Web beacons are usually invisible, as they are colorless and only 1×1 pixels in size. They are also known as 1×1 gifs, invisible gifs, and tracking gifs.
8. How do we use cookies
We use cookies for the following purposes:
a. Basic and functional cookies:
To present a personalized version of the website to returning users and to identify registered users and subscribers
To save login information for returning users, so they do not have to re-enter it each time they visit the website
To enable commenting on our websites
b. Analytical performance cookies:
We use these cookies to measure user activity on our websites and improve their performance. By using Google Analytics and other web analytics services, we can analyze which pages have been viewed, for how long, and what links have been followed, and use this information to provide more targeted content and to report on our performance and sell advertising.
c. Behavioral advertising cookies:
We use these cookies to:
Manage regulations related to online advertising and revenue sharing
Target advertising to you and manage our relationships with those who use our website, along with cookies from advertising partners
Measure general customer behavior on our websites and third-party websites, in order to provide more relevant advertising
Create profiles based on browsing patterns. For example, if a user visits a page with a review of a specific real estate, the cookie will collect this information and we can use it to target our advertising to that user, or if the user visits third-party websites that are part of the same real estate network, the same advertising network can target the advertising to the same user.
Create profiles for purchase by reliable third parties to improve their advertising with more relevant content
We use web beacons (also known as net gifs or web bugs) in our emails to track the effectiveness of our marketing campaigns. When you open an email from us, we can track which pages of our website you visit by using web beacons. These web beacons do not store any additional information on your device, but they can interact with cookies already present on your device to inform us when you have viewed our email.
The information about your use of our websites (including your IP address) is collected and stored by cookies on our servers in Turkey and other countries. This information may be shared with third parties and processed in other countries by these service providers. By using our website, you consent to the use of your data for the purposes described by these service providers.
We do not have access to cookies placed on your computer by third-party advertisers and sponsors.
d. Other third party cookies
On some pages of our websites, you may encounter cookies that are not related to OPPRO Homes. For example, when you visit a page with embedded content from YouTube or Facebook, these third-party service providers may set their own cookies on your device. We do not control the use of these third-party cookies, and due to the way cookies work, we cannot access them as cookies can only be accessed by the parties that set them. Please check the privacy policies of these third-party websites for more information about their use of cookies.
Some of our websites use Adobe Flash Player to provide our users with video and game content. Adobe uses its own cookies, which are used by Flash Player to save preferences or track the user’s activity, and cannot be managed through browser settings.
Flash cookies work differently than web browser cookies; instead of using separate cookies for specific tasks, all data for a website is saved in a single cookie. You can control the amount of data that is stored in this cookie, but you cannot choose which types of data are allowed in it. You can manage which websites can store their information in flash cookies on your computer using Adobe’s cookie settings.
9. Blogs, forums and other social media
OPPRO Homes is not responsible for the misuse of any personal data by another user if you have shared it through our website.
Our website may contain links to third-party websites. If you access these websites, you will be subject to their own privacy policies with different terms and conditions than our own. To understand their privacy standards, policies, and procedures, you will need to directly contact those websites or companies or review their policies. OPPRO Homes is not responsible for the privacy practices of these third-party websites. We recommend that you carefully review the privacy policies of any website you visit.
10. Access to you personal data
If you wish to access your personal data, please send an email to OPPRO Homes. In some cases, we may be able to fulfill your request via telephone or in person. If not, we will try to process your request within 21 days. In some cases, we may refuse to grant you access to your personal data. If this occurs, we will explain the reason for the refusal (for example, it may infringe upon the privacy of other users).
We take reasonable steps to ensure that the data we collect and store is accurate, up-to-date, relevant, and not misleading. If you believe that any of the personal data we hold about you is incorrect, out-of-date, irrelevant, or misleading, please send an email to OPPRO Homes. We will make every effort to correct any errors or inaccuracies as soon as possible.
If you have a complaint about our handling of your personal data, you can send an email to OPPRO Homes. We will try to respond to your complaint within 30 days.
11. How to contact us
We promise to respect your privacy rights and protect your personal data. You can request more information about the way we are managing your personal data by contacting OPPRO Homes.
ORSA KURUMSAL HİZMETLER GAYRİMENKUL İNŞAAT TURİZM SANAYİ VE TİCARET LİMİTED ŞİRKETİ
MEYDANKAVAĞI MAH. İSMAİL CEM CAD. H.LİLYUM KONUTLARI NO: 45A MURATPAŞA / ANTALYA